August  2016

 

Regional Retail Manager

 

 

 

Rabie Jawdat Ghader

 

Current position:    Regional Retail Manager –AW Rostamani- Lifestyle, Dubai, UAE

 

 

PERSONAL

 

Name                                                    Rabie Jawdat Ghader

 

Current Role                                      Regional Retail Manager –AW Rostamani- Lifestyle, Dubai, UAE

 

Date of Birth                                      20th May 1984

 

Nationality                                          Lebanese

 

Current Location                              Dubai, UAE

 

Marital Status                                    Single

 

Languages                                           English, Arabic & French (Basic)

 

 

 

EDUCATION / QUALIFICATIONS

 

2004                    Bachelors Degree in Marketing

University of Houston-Clear Lake, Texas, USA

 

2000                       High School Diploma

Dubai, International School, Dubai, UAE

 

 

 

CAREER SUMMARY:-

 

AW Rostamani Lifestyle                                                                                    August 2016 – Present

Regional Retail Manager (Vhernier, Georg Jensen, Graffiti, Angels and Apt 51)

 

www.awrostamani.com

AWR Lifestyle is one of the ambitious business endeavors of AWRostamani Group, with the aim to penetrate into the booming retail industry in Dubai. It was established back in 2012, with the vision to grow into a leading retail group in the UAE and GCC, with the focus on introducing high-end exclusive brands in fashion, jewelry and home ware. AWR Lifestyle has dedicated stores in key retail locations to offer brands in fashion, jewelry and home ware that add value to modern lifestyles.

 

 

Responsibilities:-

 

·         Complete store operation Requirements by scheduling and assigning employees; following up on work results

·         Maintains store staff by recruiting, selecting, orienting, and training employees.

·         Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

·         Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

·         Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements

·         Ensures availability of merchandise and services by approving contracts; maintaining inventories.

·         Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.

·         Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

·         Secures merchandise by implementing security systems and measures.

·         Protects employees and customers by providing a safe and clean store environment.

·         Maintains the stability and reputation of the store by complying with legal requirements.

·         Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.

·         Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

·         Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

·         Contributes to team effort by accomplishing related results as needed.

 

 

 

 

Hueb Jewelry (7c’s Diamond Jewellery), Dubai, UAE                                  JAN 2015 – July 2016

Operation Manager (Middle East)

www.Hueb.com

Luxury Brazilian retail store that is specialize in selling Diamond Jewelry known for their hand crafted and unique pieces

 

Responsibilities:-

 

To determine the long-term strategic objectives of the division
Ensure business growth through directing and managing retail operations activities in Hueb Jewelry to ensure these are delivered in accordance with the organizational strategy.
To plan, direct and manage the performance of the retail operations, as dictated by the overall strategy agreed in the business plan so as to maintain and develop business growth in accordance with the agreed business strategy.
Analyzing sales figures and forecasting future sales volumes to maximize profits;
Analyzing and interpreting trends to facilitate planning;
Ensuring standards for quality, customer service and health and safety are met;
Updating the senior management on business performance, new initiatives and other pertinent issues
Visiting the stores regularly, talking to colleagues and customers, and identifying or resolving urgent issues as and when it arises and required;
Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring local competitors
Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market
Responsible for new business development in the region by identifying new potential market locations and open Hueb stores there by generating sale and revenue for the organization.
 

 

 

Bath & Body Works (M.H. AlShaya), Dubai, UAE                                                               Sep 2010 – Jan2015

Area Manager

www.bathandbodyworks.com; www.alshaya.com

An American retail store specializes in personal items and home fragrances; franchised by AlShaya Group, a leading international franchise operator in the Middle East

 

Responsibilities:

·         In charge of opening stores for and expansion of the brand in the region (opened 15 stores, to open 45 stores in the region)

·         Ensure standards in customer care, organize and oversee customer satisfaction and feedback

·         Employed Store Managers, communicate store goals, delegate workload, support staff development and motivation

·         Set targets for each retail shop , appoint teams to investigate methods of maximizing sales

·         Appoint marketing team, organize and chair inter-departmental monthly meetings

·         Determine the purchasing stock of every product by forecasting demand

·         Update newly arrived products in the market and their demands

·         Formulate pricing policies to ensure profitability of store operations

·         Work with Store Managers to ensure merchandise changes aligned with sales patterns

·         Handle sales tracking and reporting, inventory control and employee payroll

·          Provide leadership and direction to operational, financial, personnel and sales responsibilities

 

 

 

Villa Moda, Dubai, UAE                                                                                                                                Mar 2008 – Sep 2010

Store Manager/ Buyer

www.villa-moda.com

A renowned and an opulent department store featuring stylish clothing lines and fashion apparels from all top designers Bottega Veneta, Dolce & Gabbana, Gucci, Yves and Goyard etc.

 

Responsibilities:

·         Effectively run the store ensuring maximum profitability by meeting sales targets

·         Minimize stock loss and store operating expenses

·          Ensure clients receive highest standards of customer service

·         Ensure staff is managed to the standards required, and all store policies and procedure are implemented and maintained

·         Provide quantitative information on fast/slow movers/stock levels, customer trends and specific likes/dislikes to the retail management and the buyer department

·         Participate in buying trips when required

·         Coaching, development, motivation and evaluation of the staff

·         Produce monthly reports for the retail management

·         Preparation of budgets and forecast

·          Managing the payroll and monitoring spending levels

 

 

 

Diesel, Dubai, UAE                                                                                                                          Mar 2006 – Jan 2008

Store Manager

www.diesel.com

An Italian denim brand best known for luxury, pret-a-porter clothing aimed at the young adult market

 

Responsibilities:

·         Supervision of a store based sales staff ensuring effective customer service standards

·         Training new staff on effective sales techniques

·         Preparation of the weekly roster and managing the stores P&L in line with budget and forecast

·         Manage the store layout of merchandise according to company and brand standards

·         Driving sales performance and any necessary discounts, reducing shrinkage and loss prevention

·         Stock replenishment, organizing promotional marketing and window displays

·         Reporting to the General Manager for new store launch and promotional activities

·         Multi -store management including managing a P&L / budget including sales, wages, shrinkage and expenses

·         Motivation, training and leadership of a team of Store Managers

·         Recruitment and induction of new employees

·         Identify key clients and develop client relations to create repeat and continued business

 

 

 

Burberry (United States), Houston Clearlake                                                                     Apr 2003 – Jan 2006

Assistant Manager

www.burberry.com

A British luxury fashion house, manufacturing clothing, fragrance, and fashion accessories

 

DKNY (United States), New York City                                                                               Dec 2000 – May 2003

Sales Associate

www.dkny.com

A fashion label by a renowned designer Donna Karan

 

PROFILE

 

§  Excellent leadership skills with the ability to build team unity and instill ownership among employees and managers which creates a cohesive work environment that is beneficial for employees and clients

§  Solid ability to manage conflict, resolve issues, negotiate with others and make sound decisions

§  Excellent ability to manage time and resources to successfully organize multiple projects simultaneously while maintaining an emphasis on quality and accuracy

§  Managed inventory, maintained proper stock levels, and interacted with vendors to ensure timely delivery of all merchandise

§  Respectful, open style of management in which employees are held accountable and training and development are integral to daily operations and customer service

§  Knowledgeable in human resources including hiring, training, and resolving employee issues

§  Excellent training skills, been a Trainer for entry-level and management teams

§  Acquired an expertise in customer service and “closing the sale”

§  Reviewed sales figures and prepared month, season, and year projections

§  Able to manage employee performance evaluations and incentive programs to increase employee productivity

§  Performed all merchandise purchasing, planning and promotional strategy to maximize sales volume, gross margins, and inventory turnover my assigned department in the store

 

 

SPECIALTIES

§  Purchasing, inventory management and merchandising tasks

§  Creative skills to develop innovative designs, which achieved clients´ objectives

§  Drove revenue growth, expanded client base, and improved client satisfaction ratings by delivering superior customer service

§  Participated in all aspects of buying, sales, business development, and marketing using sound business acumen

§  Handled vendor relationship management functions and secured competitive pricing