Professional Synopsis:

With 14+ years of experience in the IT industry, I have acquired a tremendous amount of hands-on and technical project management knowledge. My current objective is to apply my technical knowledge and project management skills to help lead a competitive growing company to a new level of success and guide them towards a new age of advanced technology.

Extensive experience in installation infrastructure, administration in various environments.

Thorough knowledge of all VMware ESXI & virtual server solutions, Windows Servers and Client version, Hyper-V, SAN Storage, TCP/IP; Install Shield; Symantec Backup, Ghost, Acronis, Deploy Centre.

Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS, Exchange Server and Cisco switches, routing, and data center environments Utilized Install Shield Scripting to package software for application deployment. Excellent command of running, Implementation, Management, Strategic Planning, Project Management and Operations & standard project management techniques.

Extensive documentation and training experience. Successful project and technical team leader and motivator.

Career Profile:

1. Mondragon Wintec Saudi Arabia (CoE & TVTC)  (Oct, 2013 – At Present) Designation: IT Manager
2. Rotary Engineering (Petrol Steel Co Ltd.), Jubail-KSA (Aug, 2009 – Sept 2013) Designation: Senior IT Engineer
3. Tinting Systems Company, Abha – KSA (May, 2004 – July, 2009) – Designation: System Administrator

Core Competencies:

• Infrastructure, Data Centre, and Servers management,
  Project Management,
  All type of System management, data storage
  Budgeting & Investment Planning,
  Helpdesk management and user support training.
  Solution and Technology Adviser,
  Risk, Issues and change  management,
  Strategic IT Planning & Execution,
  Information Security & Monitoring,  recovery.
  Hardware and software Standardisation & Compliance,
  System migrate and upgrade implementation,
  IT Service Delivery Management,
  Change management, IT Cost Saving & Reduction,
  Business Contingency/ Disaster Recovery, Team Leadership,
  ITIL  and inventory management,
  Conducting of training for the junior level to senior lever IT engineers.
  Procurement management & Management of Vendor relationships.

Academic Qualifications:

•           MBA in Information Technology from the Indian School of Business Management and Administration [ISBM]- India.
•           MCA – Master of Computer Applications from MBU University, India.
•           B.A. – Bachelor of Arts from Jaunpur University, Uttar Pradesh, India.

Professional Qualifications:

3 Years of APGDCA (Advanced Post Graduate Diploma in Computer Application) Programming from Boston’s Computer PVT. Ltd. Mumbai. India.

•        Completed Oracle8i and Visual Basic 6.0 programming from Boston’s Institute, India.
•        Completed C, C++, Java and Advance Java Programming from Boston’s Institute, India.
•        Completed Diploma in Computer programming from Boston’s Institute, India.
•        Completed Diploma in Basic Computing from Boston’s Institute, India.

Professional Certifications & Accomplishments:

MICROSOFT:           Microsoft Certified Professional ID#: 6513099

·         MS – Microsoft® Specialist – Server Virtualization with Windows Server Hyper-V and System Center Specialist System Center 2012 R2

·         MCTS – Microsoft® Certified Specialist – Administering and Deploying System Center 2012 Configuration Manager

·         MCSE2- Microsoft® Certified Solutions Expert – Private Cloud

·         MCSE1 -Microsoft® Certified Solutions Expert – Server Infrastructure

·         MCSA – Microsoft® Certified Solutions Associate – Windows Server 2012

·         MCSA – Microsoft® Certified Solutions Associate – Windows Server 2008

·         MCITP -Microsoft® Certified IT Professional – Server Administrator on Windows Server 2008

·         MCTS – Microsoft® Certified Technology Specialist – Windows Server 2008 Network Infrastructure, Configuration

·         MCTS – Microsoft® Certified Technology Specialist – Windows Server 2008 Applications Infrastructure, Configuration

·         MCTS – Microsoft® Certified Technology Specialist – Windows Server 2008 Active Directory, Configuration

·         MCSE – Microsoft® Certified Systems Engineer – Windows Server 2003

·         MCSA1 – Microsoft® Certified Systems Administrator – Messaging on Windows Server 2003

·         MCSA1 – Microsoft® Certified Systems Administrator – Windows Server 2003

·         MCPS – Microsoft® Certified Professional

ITIL V3 Foundation (Information Technology Infrastructure Library)               (Candidate ID#: SR5308573)

ITIL ® V3 Foundation Certification in IT service management.

 CompTIA (Computing Technology Industry Association)                               (Career ID#: COMP001020351828)

• CompTIA A+ Ce
• CompTIA Network+ Ce

Cisco Certification                                                                                              Cisco ID Nr# CSCO12104496

CCNA – (Cisco Certified Network Associate).

Project in Project Management (PPM):                                                      Registration #: 9980051556324315

• PRINCE2® Foundation in Project Management
• PRINCE2® Practitioner in Project Management

Professional History
1.    Mondragon Wintec Saudi Arabia (TVTC & College of Excellence) –KSA    (Oct, 2013 – At Present)

ISD Dept,    Job Title:  IT Manager

Role & Responsibilities:

• Responsible for 4 colleges and administer 4 Colleges Datacenter, Maintain and Configured Blade Server, Storage, multiple Windows Server 2008/2012, LAN & Wifi.
• Proven ability to translate Business needs into technology requirements that support the company’s Business objectives, and to successfully manage all phases of Projects from needs analysis and requirements definition to vendor, implementation, and training.
  Designed appropriate strategies and ensured compliance with all present and future requirements.
•  Identify business requirements and deliver cost-effective infrastructure solutions to the organization.
• Experience in various aspects of project management and execution, knowledge of project management system and IT Systems.
• Extensive experience in managing enterprise IT project life cycle through all phases.
• In-depth knowledge and experience in cost management, time management, risk management, and integration management.
• Experienced in IT project budget analysis, outsourcing strategies, and contract management
• Strong technical background in systems architecture.
• Proven ability to deliver high-quality IT products and services on schedule and under budget
• Excellent interpersonal skills in communications, client relations, and negotiation
• Results oriented professional, recognized for taking on major initiatives, adapting to rapidly changing environments and resolving mission critical issues to ensure bottom line success
• Managing VMware Infrastructure environment with ESXi servers, virtual machines.
  VM Servers build & rebuild (Deploying the New VM from the Template and Cloning an Existing VM) as per the management requirement.
• Creating Installing and configuring ESXi servers, Virtual Machines and installing guest OS.
• Installing, configuring and managing virtual infrastructure and virtual center.
• Creating and managing resource pools and adding the VM’s into resource pools.
• Creation, Configurations of Virtual switches and network connections & Troubleshooting of Virtual Network.
• Performed Troubleshooting ESXi & Virtual Machines, Snapshots, Cloning, Cold migrations and hot migrations
• RAID Configurations and Disk management utility tools.
• Installation, Configuration, Administration Windows Servers 2008/2012 & Active Directory Services; Active Director
• Group Policy Objects (GPO); DNS, DHCP, File Server, backup server, print server, Microsoft Dynamic GP ERP Server, Client
• Management option server and Sigma Service Center Server and etc.
• Installation, configuration and administration of Windows 7, Win 8.1 Pro and Win 10 Pro Client OS.
• Responsible for server deployments, which include application installations, operating system updates and security patches.
• Handling Desktop Management including Home Directory, Profiles, and Folder Redirection.
• Configuring Network Printers on Print Server & Maintaining Anti-Virus Server.
• Create and administer user accounts in an Active Directory on Server and email address on google apps.
• Configuring staff email on MS Outlook, iPhone & Android.
• Managing IT Helpdesk system.
• Responsible for third-level support for all server related issues.
• Participated in complete system builds, upgrades, migrations and patch management.
• Implemented security policy and virus protection.
• Administered change management related to server upgrades and software installation.
• Prepared and maintained documentation of technologies, standards, and procedures.
• Added and removed server roles and features; configured AD Domain Services roles; configured network infrastructure roles; configured file and print services; configured IIS7 on Server Core.

Previous Employment:

2.   Rotary Engineering (Saudi Aramco Projects), Jubail-KSA    (Aug, 2009 – Sept 2013)

ISD Dept,    Job title: Senior IT Engineer

• Administer & maintain VMware server, multi-domain (DNS), File Server, Lotus Domino 8.5 server, Proxy server, DHCP server, WSUS server, SQL Database Server, FTP Server, Backup server, print server and Symantec backup server, ISA Server, Helpdesk Server, Win NT, LAN, WLAN, and WAN.
• Supported Hardware:  Servers /Laptops / Desktops / Workstations, Printers & Scanners, Fax Machines, Photocopiers.
• Maintain Windows Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management console; DHCP; DNS.
•  User account creation and provide group security on Windows 2008 R2 Active Directory.
•  Lotus Domino Administer & user email account creation and maintenance for local user and web access users in Lotus notes.
• Maintain File system permissions and Shares on the File Server and FTP Server.
• Monitoring of Symantec Antivirus Console for up-to-date virus definitions and scanning engines.
• Daily monitoring backup & Perform and monitor scheduled backup task on all servers, workstation, etc.
• Perform the Data Restore from the backup media whenever the request comes from end users.
• Perform Off-site storage and rotation of backup media.
• Taking ownership of technical issues, and working with our Team group to resolve more
• Advanced issues when necessary.
• Lead to helpdesk & provide Tiers 2 and 3 end user supports for 1000+ users.
• Created, tested, deploy desktop/laptop image standards using Symantec Ghost / Acronis.
• Provided software training on an individual and small-group basis.
• Documented system changes, software installation procedures, and software configurations.
• Install Configure and Maintain Computer Software (Desktop Operating Systems and all office automation applications).
• Trained and supervise junior IT assistance.
• Special IT Technical support for SATORP (Saudi Aramco and Total refinery project) Client.

Successful Projects:

Project #1:

Successfully completed on time with the project of Al Jubail export refinery client is SATORP (Saudi Aramco Total Refining and Petrochemical Company), it’s the world’s biggest Crude oil Refinery tank farm (Package 6), Jubail 2 – Saudi Arabia, Project value is 746 million USD.

Project #2:

Successfully completed on time for the project of SHOAIBA II – Combine Cycle power plant Project, the client is Saudi Electric Company; City-Jeddah, Saudi Arabia, Project Value is 34 Million USD.

Project #3:

Successfully completed on time for the project of Ma’aden Aluminum Smelter Project client is Bechtel; It’s a well-renowned aluminum smelter plant which located in Ras Al Khair Mineral City Saudi Arabia Project Value is 46 Million USD.

Project #4:

Successfully completed Saudi Kayan project; it’s a world renowned petrochemical complex for Ethylene, Propylene, Benzene, Acetone and Cumene etc. It’s a subsidiary company of SABIC and the client is Flour Daniel. Project value is 75 million USD.

Previous Employment:

3.       Tinting Systems Company, Abha, KSA                               (May 2004 – July 2009)

IT Dept,                                                                                                                            Job Title: System Administrator

Worked as a System Administrator with Tinting system it is sister concern Of Al-Jazeera Paints Co. and looked after Servers and Systems at Head Office Khamis Mushyat- Abha with all regional And Intl’ branches.

Role & Responsibilities:

Administer multi-domain (DNS), ISA servers, Exchange server, Proxy server, DHCP server, WSUS, Win NT, FTP server, LAN, WLAN, WAN, and Help desk support for 500+ end-users

System/Desktop/Network Support Installation, Install, and Configuration & Troubleshooting of ISA Server, Active Directory Service (ADS), Group Policy (GPO), Domain Name System (DNS), and Server: Win 2000, 2003, 2008 environment, Backup Devices: Tape drives/ normal scheduled backups, Firewall/Proxy Client, Internal External Wireless (WIFI), Access-Points and Routers devices, ADSL, POP3, TCPIP, Routing, Network Address Translation (NAT), User Management, and Printer, Scanner Configuration etc.

• Recommended, evaluated and purchased IT assets.
• Maintain and handle and solve the technical problems of network and Focus ERP software for users.
• Purchased software licensing and tracked licensing compliance
• Maintained system tape backups and implemented disaster recovery plan, Produced system/network documentation and IT policies
• Troubleshoot problems with company networks and peripheral (Server/Client, C.P.U., Monitors, printers, Scanner, laptops etc.) equipment, including troubleshooting problems with hardware and software’s.

Personal Details:

• Date of Birth                 :           02nd March 1980.
• Nationality                     :           Indian
• Marital Status                :           Married.
• Language Known          :           English, Hindi, Urdu & Arabic
• Hobbies                          :           Computer, Music, Traveling.
• Passport Detail             :           Passport No           :     Z2917290

Date of Expiry        :     20.04.2025

Reward:

Achieved Appreciation Certificate for Outstanding Performance as IT Engineer.