Certification number: E363-1584

MC ID: 10240742

M.JAGANATHAN

E-Mail: mjegan22@gmail.com

Mobile N0: +971527065368

 

OBJECTIVE:

 

Seeking a challenging role and career oriented job as a professional that enables me to cope up & contribute with the emerging trends and latest technologies in the organization.

 

CERTIFICATION:

 

Windows Server@ 2008 – Active Directory and Configuration
Certification Number : E363-1584
WORKING EXPERIENCE:

 

Families Group of Companies, Dubai, UAE

 

-As IT Administrator From July 2016 to Till Date.

 

Responsible for Installation and maintenance of IT equipment including (but not restricted to) Workstations, Laptops, Printers, Scanners and POS Accessories. Supporting customers using Remote Access Technologies and also by visiting client sites.

 

Responsibilities:

 

·         Install, configure and modify hardware and software to ensure optimal performance.

Configure and Monitoring of Firewalls between Server site to client site using Fortinet’s and Dell Sonic WALL’S.
·         Troubleshooting of site to site and global VPN Clients in Network.

·         Installing, configuring and maintaining LAN such as diagnosing and resolving network problems.

·         Installing and configuring like DELL, HP, and FUJITSU server.

·         Have hardware knowledge various rack server vendors.

Installing Windows Server like 2008r2, 2012.
Installing and configuring e-mail clients (Webmail, Outlook2013, Outlook2016, Office365, and windows live mail).
Create Domain and add users under Domain.
·         Install and Configuration of RODC.

·         Installation Exchange Server 2010 and 2013.

·         Served on team installing hardware and software upgrades.

·         Managed inventory and tracked all hardware and software used.

·         Provide technical support to customers on telephone, email and through tickets.

·         Installing, Configuring and supporting User laptops, Printers and desktops.

·         Experience of supporting a wide and varied client base.

·         Administering the IT department’s policies and procedures.

·         Maintaining a log of all problems detected and system backups.

·         Working closely with software suppliers to resolve operational issues.

·         Work with development team to coordinate installation of the client applications.

·         Configuring PDA Devices For stock taking process.

·         Controlling whole Inventory & Sales operations in Supermarkets using centralized system.

·         Providing Remote Desktop Support.

 

2. Al Adil Trading Co LLC, Dubai, UAE

 

-As IT Admin from February 2014 to February 2016.

 

Responsibilities:

 

Configuring and Supporting POS System Over 35 Outlets.
Configuration and troubleshooting of Microsoft Dynamics GP, Microsoft RMS and Point of Sale.
Supporting Microsoft Dynamics GP 2010 users.
Configuring Sonic WALL (firewall) – VPN, Content filtering, Policy based routing, app rules, WAN ISP failover and checking logs for troubleshooting.
Troubleshoot the AVAYA Phone Network issues and Maintain Network in our Organization.
Installing, configuring and maintaining Cisco and HP switches.
Configuration of ADS, DNS Role in windows server 2008 and 2012.
Daily basis take all SQL Server backups.
Installation Symantec Antivirus and maintain in server.
Maintain and trouble the Real HR Solutions Software.
Configuration and troubleshooting of Microsoft Dynamics GP, Microsoft RMS and Point of Sale.
Supporting network and Software issues to our off site location like Oman, Bahrain and India.
Responsible for Maintaining Backup of System Data’s.
 

 

3. CMS Info Systems Pvt. Ltd. Chennai, India

-As Trainee FMS Engineer from January 2012 to June 2013.

 

Client: IGCAR (Indira Gandhi Center For Atomic Research), Kalpakkam

 

Responsibilities:

 

Troubleshooting the system problems and install all the applications software.
Monitoring the PCs health and Virus control.
·         Sub netting and Troubleshooting TCP/IP.

All the data backups and Email Applications.
Response for the client Problems via Remote Desktop connection.
Software and OS installation of Windows XP, windows 7, windows 8, windows server 2003, windows server 2008 R2.
Installation and configuration of Network Printer.
Implemented the LAN setup of the client.
Maintaining the Network devices accessories.
EDUCATIONAL QUALIFICATION:

 

2010        B.E. Degree in Electronics and communication Engineering

From Sri Muthukumaran Institute of Technology, Chennai

Affiliated to Anna University and secured an aggregate of 70%

 

2006        H.S.C from Kurinji Higher secondary School, Namakkal and secured an

Aggregate of 83.4%

 

2004        S.S.L.C from T H Roever Boys Higher Secondary School, Perambalur

And secured an aggregate of 90.2%

 

PERSONAL PROFILE:

 

NAME                                                :           JAGANATHAN.M

 

FATHER’S NAME                :           MANI.C

 

DATE OF BIRTH                  :           01.06.1989

 

SEX / MARITAL STATUS   :           MALE / MARRIED.

 

NATIONALITY                    :           INDIAN.

 

PASSPORT NO                                 :           K5044069.

 

DECLARATION:

I hereby declare that the above given details are correct to the best of my knowledge and belief.

Place    : UAE

Date     :                                                                                              (JAGANATHAN.M)