Dear Sir / Madam
I would like to introduce myself. My name is Katerina. At the moment I am working in United Arab Emirates as a flight attendant.
I have more than 5 years experience in travel and hospitality industry in Asia and Turkey destinations, 4.5 years in Maldives.
I’m interesting of new opportunities in my professional life at the moment and would like to back to sales and marketing / PR field. At the same time I have many years of experience in customer service field.
I’m very hard worker person and can work under pressure.
I kindly request You to overlook my CV for your position. And hope for successful cooperation.
Thank you so much
Best regards,
Katerina
Bachelor’s degree
Customer service department
Attending a pre-flight briefing
Carrying out pre-flight duties, including checking the safety equipment and security checks, ensuring the aircraft is clean and tidy and that the information in the seat pockets is up to date and that all meals, drinks and stock are on board
Welcoming passengers on board and directing them to their seats ensuring that all hand luggage is securely stored away
Making announcements on behalf of the pilot and answering questions during the flight
Serving meals and refreshments
Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination
Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations
Giving first aid where necessary
Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board
Completing paperwork, including writing a flight report
Coordination of office work
Develops and implements strategic marketing plans and sales plans and forecasts to achieve corporate targets.
Manages sales/marketing budgets.
Plans and oversees advertising and promotion activities including print, online, electronic media, Travel Fairs and direct mail.
Achieves satisfactory profit/loss ratio and market share in relation to preset standards and industry and economic trends.
Ensures effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets.
Oversees and evaluates market research and adjusts marketing strategy to meet changing market and competitive conditions.
Monitors competitor products, sales and marketing activities.
Establishes and maintains relationships with industry influencers and key strategic partners.
Guides preparation of marketing activity reports and presents to executive management.
Establishes and maintains a consistent corporate image throughout all promotional materials, and events.
Directs sales forecasting activities and sets performance goals accordingly.
Directs staffing, training, and performance evaluations to develop and control sales and marketing programs.
Represents company at trade association meetings to promote product.
Meets with key clients, assisting sales representative with maintaining relationships and negotiating. Contracting
Coordinates liaison between sales department and other sales related units.
Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.
Reviews and analyzes sales performances against programs, quotes and plans to determine effectiveness.
Cooperation and work with Russian, CIS, Eastern Europe markets for Maldives destination.
Sales procedure for Maldives destination
Build good relationship with partners from this countries
Contracting cooperation with Maldives Resorts in order to establish better business relationship
Sales calls and business meetings with overseas partners. Gaining new partners for the further cooperation.
Participation of Russian and Eastern Europe Travel Fairs and Road Shows
Organizing familiarization trips to Maldives resorts for selected partners.
Main Contact of the Russian, CIS, Eastern Europe and Turkish markets (or any other market, if necessary) which involves.
Look after all this markets, build good relationship with partners from this countries, Contracting for Resorts which include in Sun Group, promotion resorts of Sun Group, as well as partner resorts abroad, during international fairs.
Sales calls and business meetings with overseas partners. Gaining new partners for the further cooperation.
Communication and meeting with the Maldives resorts in order to establish better business relationship, organizing familiarization trips to Maldives resorts for selected partners.
Organization and help with accommodation for guests,
Organization and sale excursions for guests
Advertising of company services and excursions what company propose
Necessary arrangements for any questions during guests stay in hotel
Cooperation with reception and guest relation department of hotel
Coordination of guests’ activities during their in-house stay